Privacy Policy

Mead Johnson Nutrition Company (MJN) respects the privacy of its customers, including users of the MJN Website, and understands that information about you, your health, and your health care is sensitive. The personal information controller, Reckitt Benckiser Group PLC and its affiliates, will not sell or rent your personally identifiable information to third parties, except as provided in the Transfer of Control section of this Privacy Policy. Reckitt Benckiser Group PLC and its affiliates developed this Privacy Policy to provide information about our practices regarding the collection, use, and disclosure of information that you may provide. Please read this Privacy Policy before submitting your personally identifiable information to the MJN Website. By submitting your personally identifiable information to the website, you acknowledge that you understand and agree to the terms of the Privacy Policy. For the purposes of this Privacy Policy, the term “personally identifiable information” shall mean information about an individual that, directly or indirectly, identifies that individual. Examples of personally identifiable information include, but are not limited to:

• Name
• Address
• Date of birth
• Account number (e.g., bank account, credit card)
• Biometric information (e.g., fingerprint)

While you can visit most of the MJN Website without providing us with any personal identifiable information, in order to access some sections of the MJN Website or when you wish to communicate with us and require a response, the MJN Website will capture some contact information. This information includes your name, address, and contact information. We require your information so we may respond to your questions or communicate with you, in accordance with and to the fullest extent as allowed by law.

We will let you know how we will use such information (example marketing purposes) before we collect it from you and only with your permission (obtained via form, chat, email, social media pages and/or telephone call) will use it for the same.

If you do not want to us to use this information to make further contact with you beyond fulfilling your requests, or if you provide your consent but later on change your mind and decide to withdraw consent, please let us know by contacting us here or calling us at Mead Johnson Consumer Care Line: 1-800-88-3585

Some of the content (articles, tools, features etc.) on the MJN Website is accessible only and upon sharing your name, address, and contact information. It is your discretion to provide such information but not sharing this information will limit your access to such content.

By using the MJN Website you consent to our use of your personally identifiable information for purposes of marketing, promoting and/or selling products manufactured, sold and/or distributed by Reckitt Benckiser Group PLC and its affiliates. You have the right to

• Request a copy of Personal Information we hold about you;
• Ask that we restrict the way in which we use your Personal Information;
• Ask that we update the Personal Information we hold about you, or correct any Personal Information that you think is incorrect or incomplete;
• Ask that we delete personal data that we hold about you (the “right to be forgotten”);
• Withdraw consent at any time for the future to our processing of your Personal Information (to the extent such processing is based on consent);
• Object to our processing of your Personal Information (including for direct marketing purposes); or
• Request your personal data be transferred to you or another data controller (the “data portability” right).
• You can update your options to receive such information via opt-out instructions at the bottom of any email from us. Alternatively, you may update or correct your personally identifiable information or opt-out from our mailings and other services that you may have previously requested, by contacting us here or calling us at Mead Johnson Consumer Care Line:1-800-88-3585).

You also have the right to file a complaint with the Personal Data Protection Commissioner for any violation of your privacy rights.

MJN wishes to inform you that your personally identifiable information may be disclosed to Reckitt Benckiser Group Plc and/or Affiliates and/or third parties which may be located outside of Malaysia to process such data to facilitate the declared purposes for which we collected them. We ensure that personally identifiable information is processed by any such party(ies) in accordance with Personal Data Protection Act 2010.

We will retain your information only for as long as necessary for the declared purposes for which we collected them, as well as for the establishment, exercise or defense of legal claims, for other legitimate purposes, or as provided by law.

Non-personally identifiable information refers to questions, comments, ideas, or suggestions within our website or our social media pages. Such information will not be treated as confidential.

Reckitt Benckiser Group PLC and its affiliates will be free to use such information for any internal marketing, internal research, or customer service purposes at its sole discretion. By providing such information to Reckitt Benckiser Group PLC and its affiliates, you understand that MJN has no obligation to you whatsoever regarding that information or any relationship has been created between MJN and you as result of the provision of such information.

We may also share your non-personally identifiable information with other trusted third parties, such as our business partners, advertisers (where we are permitted to do so) and data exchanges, so that we can offer you tailored content, including more relevant advertising for products and services which may be of interest to you. These third parties may set and access their own cookies, web beacons, some of our trackers might do re-targeting which may not be on our website, and similar tracking technologies on your device in order to deliver customized content and advertising to you.